| View previous topic :: View next topic |
| Author |
Message |
mwhybark
Joined: 19 Mar 2012
Posts: 3
|
 Posted: Mon Mar 19, 2012 5:52 pm Post subject: correct item shipped immediately after wrong item |
 |
|
Hey,
I ordered the HD Fury 1 last week and received (in a very timely fashion) the Dr. HDMI instead.
I left a message on the primary HDFury site via the contact form on Friday and emailed the paypal account associated email address the same day. I wanted to goose the response a little bit - please respond to my queries about what to do today.
UPDATE After receiving correct shipment -
It appears that HDFury shipped the correct item nearly immediately on my contacting them. I never recievedemail acknowledgements of my problem, but did recieve shipping and tracking info apparentlynwhen the shipments were prepped.
In sum, highly responsive customer service, if weak communication. I am pleased with the outcome. Thank you.
Last edited by mwhybark on Tue Mar 20, 2012 11:59 pm; edited 1 time in total |
|
| Back to top |
|
 |
mwhybark
Joined: 19 Mar 2012
Posts: 3
|
| Posted: Mon Mar 19, 2012 5:57 pm Post subject: |
|
|
| looks like a replacement may have shipped over the weekend, will advise. Thanks in advance. |
|
| Back to top |
|
|
mwhybark
Joined: 19 Mar 2012
Posts: 3
|
| Posted: Tue Mar 20, 2012 11:51 pm Post subject: reshipment rec'd |
|
|
| correct item received, thank you very much. |
|
| Back to top |
|
|
|
FAQ
Search
Memberlist
Usergroups
Register
Profile
Log in to check your private messages
Log in
